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Hotel · Malacca · Melaka

Hallmark Crown Hotel

A 4-star stay in Malacca's entertainment district with rooftop pool, free parking, and easy access to the city's historic heart.

  • Rooftop pool and jacuzzi
  • Free private parking on site
  • 24-hour reception and express check-in/out
8 Great 3771 reviews Booking.com 8 · 3771 reviews

About

Hallmark Crown Hotel

Hallmark Crown Hotel sits in Malacca’s entertainment district, about a 5-minute walk from the Sacred Heart Canossian Convent and close to the city centre and Bandar Hilir. The 4-star property offers free private parking on site and Wi-Fi throughout, making it a practical base for exploring the area.

Guest rooms are designed for comfort, with air conditioning, flat-screen TVs, and options ranging from standard doubles to family suites. The rooftop pool is a highlight, and the hotel also provides a business centre, meeting facilities, and room service. With a strong staff rating and a high general score, it’s a well-rounded choice for both leisure and business travellers.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Spacious, well-equipped rooms — Guests repeatedly highlight the generous size of the rooms, along with amenities like bathtubs, large TVs, minibars, and comfortable beds.
  • Strong staff service — The staff receive frequent praise for being helpful and efficient, with the manager singled out for exceptional service.
  • Rooftop pool and jacuzzi — A rooftop pool with a shallow end and jacuzzi offers a relaxing spot to unwind, a feature not every hotel in the area provides.
  • Free private parking and easy location — On-site parking is free and convenient, and the hotel is a short walk from the city centre, Bandar Hilir, and Malacca's landmarks.

Worth weighing

4 to weigh
  • Rooms may feel warm — One guest noted that the room was warm, which could indicate air conditioning effectiveness issues in some units.
  • No pets allowed — If you're travelling with a pet, this hotel isn't an option, as the policy is strictly no pets.
  • Standard rooms may lack views — There is a 'Standard Double Room no view' category, suggesting some rooms don't offer much of a vista.
  • Limited check-in window — Check-in is from 15:00 to 23:59, so late arrivals after midnight will need to plan accordingly.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Premium Quadruple Room

  • 3 Single beds
  • Shower
  • Bathtub
  • Air conditioning

Family Suite

  • 2 Single beds or 1 Queen-size bed
  • Shower
  • Bathtub
  • Air conditioning

Deluxe Double Room

  • 1 King-size bed
  • Shower
  • Air conditioning

Standard Double Room no view

  • 1 Double bed
  • Shower
  • Air conditioning

Superior Triple Room

  • 1 King-size bed
  • Shower
  • Air conditioning

Deluxe Twin Room

  • 2 Single beds
  • Shower
  • Air conditioning

Premier Executive Room

  • 1 King-size bed
  • Shower
  • Bathtub
  • Air conditioning

Deluxe Hollywood Room

  • 2 Single beds
  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Lift
  • Vending machines
  • No smoking on site

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • Room service
  • Electric kettle
  • Mini-bar

Pool & Wellness

  • Rooftop pool
  • Jacuzzi
  • Shallow end
  • Garden area
  • Leisure/ TV room

Services

  • Airport shuttle
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Room Amenities

  • Air conditioning
  • Soundproofed rooms
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock
  • Carpeted floor

Accessibility & Safety

  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Toilet for disabled
  • Bathroom for disabled
  • Security
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Family

  • Cots
  • Children's play area

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8
Great 3771 reviews

Guest-rated 8/10 from 3,771 reviews

Booking.com · 8 · 3771 reviews
8Verified guest

“The room was warm and spacious, with a great bath tub and a large TV. The location was excellent—really close to the city centre, the shopping mall, and Malacca's landmarks.”

8Verified guest

“I had a very good stay for a short visit. My triple room was excellent, the bed was large, and the room had a laptop safe, minibar, and iron.”

8Verified guest

“We got a standard double room with a bath tub, sofa, and large TV—everything we needed.”

8Verified guest

“This is my hotel of choice in Malacca—a low-budget option in a cosy area. The bed in the standard double was exceptionally comfortable, and the room came with a minibar, climate control, and a private safe. The bathroom with bidet was a nice touch. Staff were fast and friendly, especially the manager.”

8Verified guest

“The room had a large TV, which was great.”

8Verified guest

“I appreciated the spacious rooms and well-maintained facilities. The staff were helpful, and it was a lovely, enjoyable stay.”

04 — Location

Getting around Malacca

The property sits in Malacca.

City Centre & Bandar Hilir: The hotel is within a short walk of the city centre and Bandar Hilir, making it easy to explore Malacca's main shopping and historic areas.

Sacred Heart Canossian Convent: About a 5-minute stroll away, this landmark is a convenient reference point for orienting yourself in the neighbourhood.

Malacca's Historical Spots: Guests note that the location is ideal for visiting the city's historical sites, many of which are reachable on foot.

170 Jalan Parameswara, Malacca, Melaka, 75000, Malaysia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
157 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 12:00.

Is parking available at the hotel?

Yes, the hotel offers free private parking on site.

Are pets allowed?

No, pets are not allowed at Hallmark Crown Hotel.

Does the hotel have a pool?

Yes, there is a rooftop pool with a jacuzzi and a shallow end.

Is there an airport shuttle?

Yes, the hotel provides an airport shuttle service, though details are not specified in the available information.

The bottom line

Hallmark Crown Hotel is a solid, well-regarded choice in Malacca, especially if you value spacious rooms, helpful staff, and the convenience of free parking and a rooftop pool. It's not the most luxurious, but it delivers consistent comfort at a fair price.

8A dependable stay with strong staff and a great rooftop pool.

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